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The fact that most companies want to keep things in the family is one major reason their collaboration portfolio would favor the brand that has been serving them for a long time.Īlthough, one other reason for loyalty is because it would be easier to integrate their services and management would be easier if all of their equipment is under a single brand. This is the basis of which one would say Microsoft’s Skype for Business and Cisco’s WebEx cannot compete, due to the loyalty of their respective customers. The more familiar a business organization is to a particular service, the more chances that service has to stay with them in the long run.Īn organization that has been used to the services of Microsoft for a very long time would most definitely want to stick to their services for all the upgrades and services they would irrespective of the advances of the technological environment. Being The Existing Infrastructure And Service Let us now take a look at the differences and the special features that make each of these two preferred by many business organizations. However, there are differences between the two that make them ideal for different needs and purposes. They both have qualities that set them apart and make them ideal for different purposes, but can still co-exist in the business world perfectly.īoth platforms are great for video calls and conferencing, and they both offer quality and speed to meet the ever rushing and fast-paced needs of the business world. In reality they are both great platforms, and one cannot be deemed as better than the other. One of the issues most people face in the business world is choosing a better platform in either Skype for Business or WebEx.